Help & support.

Everything you need to know about the Coinfest Asia Networking App.

General

What is the Coinfest Asia Networking App?

It’s Coinfest Asia’s official matchmaking tool. Tell it your goals and interests, and it helps you find and connect with the right people at the event.

Who can use it?

Any Coinfest Asia ticket holder, so you sign in using the same email as your ticket.

Is it free?

Yes, it’s included with your Coinfest Asia ticket at no extra cost.

Do I need to download anything?

Yes, it’s a dedicated app. You’ll sign in with the email from your ticket to get started, no separate registration needed.

Getting Started

How do I sign in?

Enter the email from your ticket and we’ll send you a secure sign-in link. Just tap it to get in, no password needed.

What do I need to set up my profile?

Your name, role, company, and what you’re hoping to get out of the event. Although some details fill in automatically from your ticket, don’t worry! You can update it.

Can I edit my profile after onboarding?

Yes, you can update your photo, details, and preferences anytime from the menu.

Finding & Connecting

How does matching work?

The app suggests people to meet based on your goals, interests, and role, so you don’t have to search through every attendee.

How do I connect with someone?

Open their profile and send a connection request with a short message. Once they accept, you can start chatting.

Can I connect with someone in person?

Yes, use your QR code in the menu to connect instantly when you meet face to face.

Privacy & Safety

Who can see my profile?

Only other signed-in Coinfest Asia attendees, including your role and company. The app isn’t public.

What if someone makes me uncomfortable?

You can report or block them anytime from their profile or your chat with them.

Can I control what notifications I get?

Yes, you can turn networking, session, and news notifications on or off anytime from the menu.

Support

How do I get help?